COMMUNITY IMPACT

Sheltering Arms Senior Services serves nearly 68,000 seniors and their family caregivers annually.

During the 2011-2012 fiscal year:

• 28,705 referrals through our Access and Information hotline were made to 28,391 seniors and caregivers who needed guidance, advice, and referrals to programs and services in their area.
• 374 individuals received 353 hours of care management, consultation, and referrals for services along with educational information dealing with various aspects of caregiving.
• 728 seniors received 6,323 hours of assistance from the Case Management team who helped arrange appropriate community services allowing them to continue living independently.
• 620 individuals received 128,656 hours of Personal Care Assistance which included help with nutritious meal preparation, laundry, and light housekeeping.
• 89,050 hours of specialized dementia care were provided to 166 participants in our Dementia Care Day Center which also provided 100,314 hours of respite to 192 family caregivers. Additionally, 817 volunteers provided 4,567 hours of service assisting seniors in the Day Center.
• 2,182 seniors received daily meals at one of our 15 senior centers located across Houston. These congregate meals ensure that older adults receive adequate nutrition and an opportunity to socialize with their peers.
• 125 seniors participated in our EnhanceFitness or Tai Chi exercise classes. The classes improve disease self-management knowledge and skills; maintain balance, stamina, strength and agility, and reduce inappropriate utilization of costly health care services.