Geriatric Care Management frequently asked questions

Q:  I have seen a big change in my elderly parents' ability to take care of themselves. I'm not sure how serious the situation is but I know they need help. Can you help me?

A:  Yes. With Sheltering Arms Senior Services’ Geriatric Care Management service, a care manager first conducts an assessment of your parents in their home environment. The manager identifies any problems and develops a care plan to address needs.

Q:  I work full time and cannot always be there when Mom needs me. Can you help?

A:  Yes. With Sheltering Arms Senior Services’ Geriatric Care Management service, your care manager can be your eyes and ears to help you manage your relative's care. For example, your care manager can accompany your mother to the doctor and communicate to you what occurred.

Q:  My loved one lives in another state, can you help me?

A:  Yes.

Q:  What qualifications do your care management staff have?

A:  Our staff has years of experience addressing the needs of the elderly and their family caregivers, researching community resources and educating families so that they are empowered to provide the best care for their loved ones. Staff is certified by the National Academy of Certified Care Managers.

Q:  I'm still not clear how this service will help my family. Can I speak with a care manager before I choose to start this service?

A:  Yes. Call our Access and Info line at 713-685-6577 and ask to speak with a geriatric care manager. We will provide you with an initial, complimentary consultation (approximately 30 minutes).